CUSTOM AND PERSONALIZED ORDERS
Please request a design for any custom order requests and we will see if we can meet your request!
HOW LONG DOES IT FOR ORDERS TO PROCESS?
It typically takes 3-10 processing days for orders to be processed.
OFFICIAL MERCH?
All light sticks are official while the clothing and plushies are handmade. We source high quality blanks and pay attention to detail when creating the pieces.
DO YOU OFFER REFUNDS?
We do not offer refunds unless the item is seriously damaged upon arrival (holes, rips, etc.).
WHERE DO YOU SHIP FROM?
We currently ship out of our home in Hong Kong.
CARE INSTRUCTIONS
Please hand wash and air dry all apparel. Use the laundry machine on gentle mode at your own caution. Do not put items in the dryer to prevent shrinkage.
DO YOU SHIP WORLDWIDE?
We offer FREE international shipping to most countries! Who designs/creates your products? All products are designed and created by our store owner, Mimi ♡
SIZING DETAILS
Please refer to size charts when shopping! If you are looking for an oversized fit, please size up 1-2 sizes. I want ______ kpop merch but I can’t see it on your store.
WHEN WILL YOU RELEASE IT?
For any kpop merchandise that is not available on our shop, please request a design with a photo and we will create it for you!